Privacy
Policy

ReceiptSender (“ReceiptSender,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, mobile application, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

ReceiptSender operates the website located at:

• Website: https://receiptsender.com/
• Email: support@receiptsender.com

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, contact us at support@receiptsender.com.

2. Scope of This Policy

This Privacy Policy applies to information collected through:

• the ReceiptSender website;
• the ReceiptSender mobile application;
• any receipt capture, image upload, confirmation, or email sending features;
• customer support communications; and
• any other interactions you have with us related to the Services.

This Privacy Policy does not apply to third-party websites, services, or platforms that we do not control, even if our Services link to them.

3. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

You may provide information to us when you use the Services, including:

• your email address;
• the destination email address you want a receipt sent to;
• receipt images, screenshots, or other files you upload;
• information visible on submitted receipts, such as merchant names, dates, amounts, taxes, invoice numbers, and other transaction details;
• any notes, tags, or confirmation data you provide;
• customer support messages and attachments; and
• any other information you choose to send to us.

B. Information Collected Automatically

When you use the Services, we may automatically collect certain technical and usage information, such as:

• IP address;
• browser type and version;
• device type, model, and operating system;
• mobile device identifiers;
• referring URLs;
• pages or screens viewed;
• timestamps, session activity, and usage patterns;
• crash logs, diagnostics, and performance data; and
• cookie, local storage, or similar technology data.

C. Information From Integrations or Service Providers

If we use third-party infrastructure, analytics, email delivery, payment processors, cloud hosting, or customer support tools, those providers may process certain information on our behalf in order to operate the Services.

D. Sensitive or Financial Information

Receipt images may contain sensitive or confidential information, including purchase details, portions of payment card data, loyalty information, tax-related records, and business expense information. You should only upload content you are legally entitled to provide and send.

ReceiptSender is not a bank, accounting firm, law firm, or tax advisor. You remain responsible for reviewing and managing your records.

4. How We Use Information

We may use personal information for the following purposes:

• to provide, operate, maintain, and improve the Services;
• to receive, process, format, and send receipts or related files to the email address you specify;
• to authenticate requests and help prevent misuse, fraud, spam, and abuse;
• to troubleshoot issues and provide customer support;
• to monitor performance, diagnose errors, and improve reliability and user experience;
• to analyze usage trends and understand how the Services are used;
• to communicate with you about updates, support matters, service notices, and legal notices;
• to enforce our Terms of Service and other legal rights;
• to comply with applicable laws, regulations, court orders, or lawful requests; and
• to protect the security, integrity, and rights of ReceiptSender, our users, and others.

We use personal information only to the extent reasonably necessary for these purposes.

5. Legal Bases for Processing

Where required by applicable law, we process personal information on one or more of the following grounds:

• your consent;
• performance of a contract or steps taken at your request before entering into a contract;
• our legitimate interests in operating, securing, and improving the Services; and
• compliance with legal obligations.

6. Cookies and Similar Technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies to:

• keep the website and app functioning properly;
• remember preferences;
• understand usage and traffic patterns;
• improve performance and stability; and
• measure the effectiveness of pages or features.

You can usually control cookies through your browser or device settings. Disabling certain technologies may affect functionality.

7. Email Sending and Receipt Processing

The core purpose of ReceiptSender is to help users capture and send receipts more efficiently. To do that, we may process uploaded images, confirmation data, and destination email addresses.

Depending on how the Services are configured at the time of use:

• uploaded receipt images may be processed temporarily to complete delivery;
• temporary caching, logging, or queued delivery may occur;
• copies may be retained for a limited period to complete delivery, prevent abuse, troubleshoot errors, or comply with legal obligations; and
• a sent receipt may pass through third-party hosting, storage, email, or delivery providers acting on our behalf.

8. When We Share Information

We may share personal information only in the following situations:

A. Service Providers

We may share information with vendors and contractors who perform services for us, such as:

• cloud hosting;
• database or storage providers;
• email transmission providers;
• analytics providers;
• payment processors;
• security and fraud prevention providers; and
• customer support tools.

These providers may only use the information as reasonably necessary to provide services to us or as otherwise permitted by law.

B. Legal Compliance and Protection

We may disclose information where we believe it is necessary to:

• comply with applicable law, regulation, legal process, or governmental request;
• enforce our agreements;
• detect, investigate, or prevent fraud, abuse, security incidents, or technical issues; or
• protect the rights, property, safety, or security of ReceiptSender, users, or others.

C. Business Transfers

If ReceiptSender is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be disclosed as part of that process, subject to appropriate confidentiality and legal safeguards.

D. With Your Direction

We may share information when you request, direct, or authorize us to do so.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• maintain security and integrity;
• troubleshoot or investigate incidents;
• comply with legal, tax, accounting, or regulatory obligations; and
• resolve disputes and enforce agreements.

Uploaded receipt images, support messages, technical logs, and delivery-related records may be retained only for the period reasonably necessary to operate the Services, maintain security, prevent abuse, resolve issues, and comply with legal obligations. When information is no longer needed for those purposes, we will delete it or anonymize it where reasonably practicable.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include:

• encrypted transmission using HTTPS/TLS;
• access controls;
• authentication and authorization measures;
• logging and monitoring;
• infrastructure security measures; and
• vendor and platform security controls where applicable.

However, no method of transmission or storage is completely secure. As a result, we cannot guarantee absolute security.

11. International Transfers

Your information may be processed and stored in jurisdictions outside your province, territory, state, or country of residence, including where our service providers operate. Those jurisdictions may have privacy laws that differ from those in your home jurisdiction.

Where required, we take reasonable steps to ensure appropriate protections apply to transferred personal information.

12. Your Rights and Choices

Subject to applicable law, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• withdraw consent, where processing is based on consent;
• request deletion of certain information;
• object to or restrict certain processing;
• request information about our handling of your personal information; and
• complain to a privacy regulator or supervisory authority.

To exercise any of these rights, contact us at support@receiptsender.com. We may need to verify your identity before responding.

Please note that we may retain certain information as required by law or for legitimate business purposes.

13. Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us immediately at support@receiptsender.com. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

If a higher minimum age applies in your jurisdiction, that higher age standard will apply.

14. Third-Party Services and Links

The Services may contain links to third-party sites, app stores, integrations, or tools. We are not responsible for the privacy, security, or content practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.

15. Analytics, Diagnostics, and Marketing

We may use analytics and diagnostics tools to understand feature usage, troubleshoot errors, and improve performance.

We do not sell personal information to advertisers. We do not use receipt content for advertising profiling. If you provide your email address, we may send service-related communications, support responses, technical notices, and important updates about the Services.

16. Do Not Sell or Share

We do not sell personal information.

If applicable law in a particular jurisdiction provides a right to opt out of certain forms of data sharing for advertising purposes, and if we engage in such activity in the future, we will provide any legally required opt-out mechanism.

17. Accuracy of Receipt Data

ReceiptSender may assist with transmitting, organizing, or processing receipt-related information, but we do not guarantee that captured, extracted, interpreted, or transmitted receipt data will always be complete, accurate, or suitable for accounting, tax, reimbursement, audit, legal, or regulatory purposes.

You are responsible for reviewing your receipts and maintaining any records required for your business, taxes, accounting, or legal obligations.

18. User Responsibilities

You agree not to upload, send, or store through the Services any content that:

• violates any law or regulation;
• infringes another person’s rights;
• contains malware, malicious code, or harmful material;
• includes highly sensitive information that is not necessary for the Service; or
• you do not have the legal right to process or transmit.

You are responsible for ensuring that the email address you enter is correct and that you have authority to send the relevant content to that address.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the “Effective Date” or “Last Updated” date above.

Your continued use of the Services after changes become effective means you accept the revised Privacy Policy, to the extent permitted by law.

20. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, contact: